John F. Long Family Services

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John F. Long Family Services

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3454 N. 51st Ave
Phoenix, AZ - 85031

  • (602) 534-2433

About John F. Long Family Services

Last-Modified: 2021-01-18 20:38:20

The Human Services Department offers a variety of social services to low-income households, experiencing crisis.

John F. Long Family Services provides a broad range of assistance with urgent needs including utility, eviction prevention and/or move-in cost assistance. Caseworkers also provide employment, budgeting, social and life-skills development counseling assistance through case management services at the family and senior services centers.

Phone calls are accepted beginning at 8:00 a.m. on Mondays only. Households with a member age 60 or over may contact the Senior Services Intake line at 602-262-6631 between 8 a.m. and 5 p.m. Monday through Friday.

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User questions & answers

Are you familiar with John F. Long Family Services? Help others out by answering these questions.


276
votes

Do they offer emergency cash to pay rent?

6 Answers so far
Answer:
No
Added Thursday, December 31, 2020

No
Added Monday, May 11, 2020

yes
Added Monday, February 10, 2020

Yes
Added Monday, October 7, 2019

Yes
Added Monday, July 29, 2019

yes
Added Monday, June 3, 2019


105
votes

What documents are required to apply for cash payment help?

1 Answers so far
Answer:
Social security card id least foarm
Added Monday, July 29, 2019


18
votes

Do you know if a person collecting unemployment can qualify to get rent assistance at this location?

No one has answered this question yet.
Answer:

1
votes

Do you have a program that hepls place people over67 years old

1 Answers so far
Answer:
Households with a member age 60 or over may contact the Senior Services Intake line at 602-262-6631 between 8 a.m. and 5 p.m. Monday through Friday.
Added Monday, July 20, 2020


0
votes

What are the qualifications if u are already homeless

No one has answered this question yet.
Answer:

0
votes

Do they offer emergencycash to pay rent

3 Answers so far
Answer:
Yes
Added Monday, April 13, 2020

Yes
Added Thursday, March 28, 2019

Yes. But you have to call on mondays to talk to them if they dont anwer keep calling
Added Monday, February 18, 2019


0
votes

Do they assist with move-in costs for apartments?

2 Answers so far
Answer:
No
Added Thursday, December 31, 2020

Yes
Added Monday, April 13, 2020


0
votes

How can I get help I'm on ssi

2 Answers so far
Answer:
Bring your information in but first make a appointment so you can be seen. Call at 8am mon - fri.
Added Monday, April 13, 2020

Yes you can you must bring in your ssi info
Added Wednesday, June 26, 2019


0
votes

Do they help with emergency rental help

3 Answers so far
Answer:
No
Added Thursday, December 31, 2020

No they dont even answer the phone
Added Monday, July 27, 2020

Yes
Added Monday, April 13, 2020


0
votes

Do you provide help for people looking form housing

No one has answered this question yet.
Answer:

0
votes

whats the best time to start calling for rental assistance because I'm always calling but can't ever get through for rental help?

3 Answers so far
Answer:
7:30
Added Thursday, October 8, 2020

Start calling by 7:59 am because getting through is like winning the lottery
Added Monday, July 27, 2020

8am
Added Monday, April 13, 2020


0
votes

Do you help people get an apartment?

No one has answered this question yet.
Answer:

0
votes

How long after approval does it take for rent to actually reach landlord?

No one has answered this question yet.
Answer:

23 Reviews of John F. Long Family Services

arlene image

Dec 10, 2018

i need help and phones are allways busy and hang up can some one call me

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Apr 10, 2019

Im 55yrs of age on SSI currently homeless in need of housing assistance

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Apr 22, 2019

i need help and phones are allways busy and hang up can some one call me currently homeless in need of housing assistance

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Jun 2, 2019

My name is Leslie and want to know do you guys help pay bills like rent or what a about a cable bill if you guys do i was wounding id you guys can help me with my cable because im unemployed right now and i don't have no income coming in right now.

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Jul 8, 2019

I HAVE BEEN CALLING SINCE 7:50AM THIS MORNING ON 7/06/19! FIRST IT WAS BUSY, NOW IT SAYS THAT MY CALL CANNOT BE COMPLETED AT THIS TIME! HOW DO YOU ALL EXPECT US TO GET THREW?? COME ON NOW CAN ANYONE GET ANY HELP HERE? BAD HORRIBLE CUSTOMER SERVICE! :(

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Aug 19, 2019

I need help with my rent i lost my job so if someone can call me at 623-219-3056 please and have a blessed day

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Sep 16, 2019

I need help with my Electric bill , im 61 on ssi im at 85017 area code were do i go address. For the nearest JF Long.. Thank you.

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Nov 3, 2019

Seeking for help in rent assistance am waiting on my response for social security can’t work was assisted and have so many health issues please need help thank you so much .

Cecelia image

Nov 22, 2019

In need of help with my rent. I am currently unemployed. Lost my job last week friday. My last check was only enough to pay my wifi bill to keep in contact. I have no phone to call places because my bill was too high for me to be able to pay. I barely have enough food to last me for a week. I need help and im stressing and worried. If you can get back to me through email, or let me know if its easier for me to go in, please let me know. I need all the help I can get. Thank you.

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Dec 9, 2019

Good morning i need rental assistance because i have receives a eviction notice and its a five days please

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Feb 26, 2020

Need help with rent 1800 already 2 months aint working been sick and kids father got deported to mexico 8 kids househould.

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Mar 6, 2020

I need help with rent2 months 8 kids home not working right now just had a funeral family member that's why couldn't afford rent.

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Mar 19, 2020

I NEED HELP TO BUY A USED CAR,BECOUSE MY WIFE IS VERY SICK

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Apr 13, 2020

I also need help and I have been calling 4 weeks in a row but the phone hangs up after a hour or so. I know you guys and ladies are overwhelmed so I'll just keep trying because I'm about to be evicted at the end of the month. No work and my disability isn't enough to cover the rent. I'm a month behind and no one is hiring. I really need help.

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May 6, 2020

Please I'm looking for an apartment for me and my kids with a new born on the way please contact me asap

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May 11, 2020

Phone hangs up after 1 hour no que # or caller # the John f long system is broken

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Mar 22, 2021

Need assistance, no where to go, need one month.

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Jul 26, 2020

Would like to know what I need to get rent asst.

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Jul 27, 2020

I have been calling every monday for 2 months, starting at 7:59 am. As SOON as your phone lines are open, they are busy and I get message saying your all full for the week by 8:30, busy signal the whole 30 mins I'm calling. This is so disconcerting and unacceptable. I have an eviction notice and I applied over 2 months ago, I would be homeless if not for the moratorium on rent.

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Sep 12, 2020

This service is not to help you with a cable bill. You better get an antenna and watch regular TV And as far as help buying a used car because your wife is sick? Come on hospitals and ACCCHS provide free transportation. There are people who really need help and y'all tryna get help that is not needed. SMH

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Dec 31, 2020

We didn't know anything about this information. Thank you

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Jan 21, 2021

I have MS and like the other night concerns were that I had another blood clot which was true. I am wondering if I land in the hospital can I get help to pay the rent and what will happen to my licensed service dog.

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Mar 29, 2021

Hello I would like to know if you guys can help me with my rent payment I haven’t been able to pay this month cause if lost of my job due to COVID and I’m falling behind in rent this next month is coming up and that’s two months of rent together that I would like some help cause I have a baby at home that needs a roof over her head.

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3454 N. 51st Ave
Phoenix, AZ - 85031

Office Hours of operation

  • Day Hours
  • Monday 7:30 AM - 5:00 PM
  • Tuesday 7:30 AM - 5:00 PM
  • Wednesday 7:30 AM - 5:00 PM
  • Thursday 7:30 AM - 5:00 PM
  • Friday 7:30 AM - 5:00 PM
  • Saturday closed
  • Sunday closed