John F. Long Family Services
3454 N. 51st Ave
Phoenix, AZ - 85031
- (602) 534-2433
About John F. Long Family Services
Last-Modified: 2024-01-29 20:48:16The Human Services Department offers a variety of social services to low-income households, experiencing crisis.
John F. Long Family Services provides a broad range of assistance with urgent needs including utility, eviction prevention and/or move-in cost assistance. Caseworkers also provide employment, budgeting, social and life-skills development counseling assistance through case management services at the family and senior services centers.
Phone calls are accepted beginning at 8:00 a.m. on Mondays only.Households with a member age 60 or over may contact the Senior Services Intake line at 602-262-6631 between 8 a.m. and 5 p.m. Monday through Friday.
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User questions & answers
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669
votes
Do they offer emergency cash to pay rent?
6 Answers so farAnswer:
Added Thursday, December 31, 2020
No
Added Monday, May 11, 2020
yes
Added Monday, February 10, 2020
Yes
Added Monday, October 7, 2019
Yes
Added Monday, July 29, 2019
yes
Added Monday, June 3, 2019
190
votes
What documents are required to apply for cash payment help?
1 Answers so farAnswer:
Added Monday, July 29, 2019
Do you know if a person collecting unemployment can qualify to get rent assistance at this location?
68
votes
Do you know if a person collecting unemployment can qualify to get rent assistance at this location?
2 Answers so farAnswer:
Added Monday, October 2, 2023
Yes but it will depend on the amount of money you receive from unemployment as well as any other income and savings you have as well.
Added Monday, August 14, 2023
0
votes
What are the qualifications if u are already homeless
1 Answers so farAnswer:
Added Wednesday, July 17, 2024
0
votes
Do they offer emergencycash to pay rent
4 Answers so farAnswer:
Added Monday, August 14, 2023
Yes
Added Monday, April 13, 2020
Yes
Added Thursday, March 28, 2019
Yes. But you have to call on mondays to talk to them if they dont anwer keep calling
Added Monday, February 18, 2019
0
votes
Do they assist with move-in costs for apartments?
2 Answers so farAnswer:
Added Thursday, December 31, 2020
Yes
Added Monday, April 13, 2020
0
votes
How can I get help I'm on ssi
3 Answers so farAnswer:
Added Monday, August 1, 2022
Bring your information in but first make a appointment so you can be seen. Call at 8am mon - fri.
Added Monday, April 13, 2020
Yes you can you must bring in your ssi info
Added Wednesday, June 26, 2019
0
votes
Do you have a program that hepls place people over67 years old
1 Answers so farAnswer:
Added Monday, July 20, 2020
0
votes
Do they help with emergency rental help
3 Answers so farAnswer:
Added Thursday, December 31, 2020
No they dont even answer the phone
Added Monday, July 27, 2020
Yes
Added Monday, April 13, 2020
0
votes
Do you provide help for people looking form housing
No one has answered this question yet.Answer:
0
votes
whats the best time to start calling for rental assistance because I'm always calling but can't ever get through for rental help?
4 Answers so farAnswer:
Added Monday, February 13, 2023
7:30
Added Thursday, October 8, 2020
Start calling by 7:59 am because getting through is like winning the lottery
Added Monday, July 27, 2020
8am
Added Monday, April 13, 2020
0
votes
Do you help people get an apartment?
No one has answered this question yet.Answer:
0
votes
How long after approval does it take for rent to actually reach landlord?
No one has answered this question yet.Answer:
0
votes
Do they help with move in cost?
No one has answered this question yet.Answer:
0
votes
Do you have to be at the point of eviction to get help?
2 Answers so farAnswer:
Added Saturday, December 7, 2024
Yes You must have a current eviction notice
Added Monday, August 14, 2023
0
votes
Can I fill out an application online?
No one has answered this question yet.Answer:
0
votes
Do you provide gas vouchers?
1 Answers so farAnswer:
Added Monday, August 14, 2023
0
votes
Do you assist Glendale residents?
No one has answered this question yet.Answer:
0
votes
Would I qualify for rental assistance if I don't have minor children?
No one has answered this question yet.Answer:
27 Reviews of John F. Long Family Services
arlene 
Dec 10, 2018
i need help and phones are allways busy and hang up can some one call me
Im 55yrs of age on SSI currently homeless in need of housing assistance
i need help and phones are allways busy and hang up can some one call me currently homeless in need of housing assistance
My name is Leslie and want to know do you guys help pay bills like rent or what a about a cable bill if you guys do i was wounding id you guys can help me with my cable because im unemployed right now and i don't have no income coming in right now.
I HAVE BEEN CALLING SINCE 7:50AM THIS MORNING ON 7/06/19! FIRST IT WAS BUSY, NOW IT SAYS THAT MY CALL CANNOT BE COMPLETED AT THIS TIME! HOW DO YOU ALL EXPECT US TO GET THREW?? COME ON NOW CAN ANYONE GET ANY HELP HERE? BAD HORRIBLE CUSTOMER SERVICE! :(
I need help with my rent i lost my job so if someone can call me at 623-219-3056 please and have a blessed day
I need help with my Electric bill , im 61 on ssi im at 85017 area code were do i go address. For the nearest JF Long.. Thank you.
Seeking for help in rent assistance am waiting on my response for social security can’t work was assisted and have so many health issues please need help thank you so much .
Cecelia
Nov 22, 2019
In need of help with my rent. I am currently unemployed. Lost my job last week friday. My last check was only enough to pay my wifi bill to keep in contact. I have no phone to call places because my bill was too high for me to be able to pay. I barely have enough food to last me for a week. I need help and im stressing and worried. If you can get back to me through email, or let me know if its easier for me to go in, please let me know. I need all the help I can get. Thank you.
Good morning i need rental assistance because i have receives a eviction notice and its a five days please
Need help with rent 1800 already 2 months aint working been sick and kids father got deported to mexico 8 kids househould.
I need help with rent2 months 8 kids home not working right now just had a funeral family member that's why couldn't afford rent.
I NEED HELP TO BUY A USED CAR,BECOUSE MY WIFE IS VERY SICK
I also need help and I have been calling 4 weeks in a row but the phone hangs up after a hour or so. I know you guys and ladies are overwhelmed so I'll just keep trying because I'm about to be evicted at the end of the month. No work and my disability isn't enough to cover the rent. I'm a month behind and no one is hiring. I really need help.
Please I'm looking for an apartment for me and my kids with a new born on the way please contact me asap
Phone hangs up after 1 hour no que # or caller # the John f long system is broken
Need assistance, no where to go, need one month.
Would like to know what I need to get rent asst.
I have been calling every monday for 2 months, starting at 7:59 am. As SOON as your phone lines are open, they are busy and I get message saying your all full for the week by 8:30, busy signal the whole 30 mins I'm calling. This is so disconcerting and unacceptable. I have an eviction notice and I applied over 2 months ago, I would be homeless if not for the moratorium on rent.
This service is not to help you with a cable bill. You better get an antenna and watch regular TV And as far as help buying a used car because your wife is sick? Come on hospitals and ACCCHS provide free transportation. There are people who really need help and y'all tryna get help that is not needed. SMH
We didn't know anything about this information. Thank you
I have MS and like the other night concerns were that I had another blood clot which was true. I am wondering if I land in the hospital can I get help to pay the rent and what will happen to my licensed service dog.
Hello I would like to know if you guys can help me with my rent payment I haven’t been able to pay this month cause if lost of my job due to COVID and I’m falling behind in rent this next month is coming up and that’s two months of rent together that I would like some help cause I have a baby at home that needs a roof over her head.
I'm asking for help for my girlfriend who recently had a stroke, in bad need of help with utilities,rent and if like help in applying for hud housing or low income housing for us.
I need help with rent, the cbi helping us they just dropped us, did not tell me, now if I can get help I will be ok with it after this thanks.
I have an appointment scheduled for Friday, but can't access the questionnaire, because the system is not letting me in. I've called for the past two days, holding for 2 hours each time. The first time, I was the ninth caller, so I understand the wait, but today I was the third caller, missed my doctor's appointment, which was a video call. You don't have a technical support team? Why would instruct someone to sign into a system that they have no access too.
I received a 5 day notice my rent increased $150 dollars. I need help with rental assistance. I receive ssi a Senior citizen and work, but laid off.
