Shelby County CSA

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3772 Hickory Ridge Mall,
Memphis, TN - 38115

  • (901) 222-4270
  • (901) 222-4314

About Shelby County CSA

Last-Modified: 2020-05-04 02:39:01

Shelby County CSA Provides emergency rent and mortgage assistance to some low-income Shelby County households once every two years.

Call Mondays - Fridays beginning at 8:00 am when funds are available to schedule an appointment.

  • CSA normally takes about 50 callers a day.
  • Must provide proof of income and other necessary documents.
  • Must be Shelby County resident.

Photo Gallery

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User questions & answers

Are you familiar with Shelby County CSA? Help others out by answering these questions.


281
votes

Do they offer emergency cash to pay rent?

6 Answers so far
Answer:
YES
Added Tuesday, May 12, 2020

Yes
Added Monday, May 11, 2020

Yea
Added Monday, May 4, 2020

Yes
Added Wednesday, April 8, 2020

Yes
Added Thursday, December 5, 2019

Yes
Added Wednesday, November 13, 2019


106
votes

What documents are required to apply for cash payment help?

1 Answers so far
Answer:
Pay stubs ( last 3), ssn, & copy of lease.
Added Wednesday, November 13, 2019


17
votes

Do you know if a person collecting unemployment can qualify to get rent assistance at this location?

No one has answered this question yet.
Answer:

1
votes

What do I need to apply for rent assistance

No one has answered this question yet.
Answer:

0
votes

Do you help people who pay out the pocket for hotel.

No one has answered this question yet.
Answer:

0
votes

How often does CSA help with your rent? How long do you have to wait after?

2 Answers so far
Answer:
30 day
Added Thursday, April 22, 2021

Yes they do. Not sure how long it takes
Added Saturday, February 8, 2020


0
votes

Can I get someone else lights paid if the lights in my name and I don’t live there but write a letter and sign it

1 Answers so far
Answer:
That person has to apply even if the light are in your name and get the letter from you. THAT person has to apply not you because it's their household but yes they will need the letter from you
Added Saturday, February 8, 2020


0
votes

How much do yall help on rent

3 Answers so far
Answer:
900.00
Added Saturday, January 2, 2021

I think it depends. They tell you how much you are approved for it varies person to person.
Added Saturday, February 8, 2020

300.00$
Added Wednesday, November 13, 2019


0
votes

Do they offer an application for rental assistance online?

1 Answers so far
Answer:
yes
Added Thursday, April 2, 2020


0
votes

can i apply online

No one has answered this question yet.
Answer:

0
votes

How do I qualify

No one has answered this question yet.
Answer:

0
votes

How to check status of application

No one has answered this question yet.
Answer:

52 Reviews of Shelby County CSA

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Jul 24, 2019

These people do not do their job. I’ve been trying to get mortgage assistance for 3 months now, they take the phones off the hook for an hour to keep from taking calls....

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Nov 13, 2019

Rent is behind 2160

Monterio image

Oct 16, 2019

My name is Weaver and I really need help with my rent and light bill my light bill is almost 300 dollars and my rent is 425.

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Oct 21, 2018

The rent assistance help

Quentasha image

Dec 15, 2018

I have a question do you help with people with eviction who as to pay out the pocket for a hotel.

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Jul 2, 2019

Hello I’m in need of rent assistance.

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Jul 31, 2019

this is a poor way to get through they are never answer the phones and they they say that are busy and you are left calling all day no helpline is always busy. alot of people are homeless because they dont answer phone they need more than one line not a good service

Arnieka image

Aug 21, 2019

How can I get in touch with CSA for rental assistance?

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Aug 28, 2019

I’m like 3months behind on my mortgage. I’ve been calling this number for at least 3 months now. It’s always busy, but around noon I get through only to tell me that they’ve taken all calls for the day and to call back on Wednesday of the next week and then it’s a recording. It has to be a better way. People are losing their homes trying to get help. If this is the best you can do, you can just shut this system down, get rid of your hired help. It’s useless.

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Aug 28, 2019

I called at 8:00a.m. On the dot and the recording told me that they had taken all the applications for the day an d to call back Wednesday of the next week . I hung up the phone and tried again and it was a busy signal, and has been every since. Now what’s really going on?How do you get the assistance that you need?

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Apr 27, 2020

I'm disable. I do need assistance on rent and utility. What do I need to qualify? My son was helping me but since the virus came out his hours are cut. .

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Oct 5, 2019

I really need help with my light bill it is over 500dollar

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Oct 23, 2019

I have been calling for 3 months now and as of today still no avail. Supposedly CSA run out of appointments by 930. It does not seem logical to me and seems as if it’s a hoax. It’s hard to believe that CSA is really an organization that helps the community?!.

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Oct 29, 2019

I’m seeking rent assistance help how can I apply for help

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Oct 30, 2019

I need help luck of work rent is 2160

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Nov 1, 2019

I need help with my rent I lost my job in September 2019 and the unemployment is not enough to pay my rent and lights

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Nov 18, 2019

I need help with rent single mom of five.

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Dec 16, 2019

My mom kidney failed, 11-/26/2019 , she also had too seizures, the same night, I miss some work days caring for mom. Causing me to get behind futher in rent , please help me in my time if need? Nasaree Cox Dec, 16/2019.

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Dec 30, 2019

I don't have my daughter SSC can I still get assistance on my rent and light bill

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Jan 13, 2020

Need help with lights and rent mlgw my bill was $396 then next thing i know they sent me a bill for $900 and im disabled now on fixed income need help

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Jan 24, 2020

I called for months and months for help still couldn't get through i need help on my lights and rent and on a fixed income nobody ever answer phone and they always have the lines tied up

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Jan 29, 2020

What do you need?To get rent assisstance?

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Feb 8, 2020

They've help pay my utility bill and it was greatly needed and appreciated. It took time but it was paid. The best way is to get the application, fill it out make, make your copies of the info asked for and then mail it in. They will call you if they need any other information. You will be contacted by phone, mail, or email if you are approved and for how much. Be patient.

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Feb 15, 2020

Lost my job 02/01/2020 need proper application for rent and utility. Please feburary been hard for family.

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Feb 29, 2020

Need help paying my rent

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Mar 26, 2020

Application form for rental assistance can't get you on website location in person

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Apr 8, 2020

No tengo para pagar mi renta

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Apr 30, 2020

I’m needing help On my May rent...

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May 6, 2020

checking on status of rental application as well as mlgw application for assistance. laid off due to Covid19. Hope to get a response. Thank you.

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May 8, 2020

Need help with Rent

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May 11, 2020

Need emergency assistance mifa ask for me to call

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May 23, 2020

Do y'all help with rent

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Jun 2, 2020

I was trying to see what i need to do to get rent assistance

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Jun 15, 2020

Need help with rent.. how much am I'm eligible for

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Jun 16, 2020

I need help with my rent and untiltes

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Jul 5, 2020

I need assistance

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Jul 8, 2020

How do I apply for help with my rent. About to be eviction

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Aug 17, 2020

I need to apply for rent and utility assistance I need to do something because I only have 4 days left before I get put out my house

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Sep 22, 2020

Do you all help with rent?

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Oct 8, 2020

I need help on my rent I have five kids and I need assistance ASAP

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Oct 26, 2020

I been working and I got sick at work so they told me to go home and take the covid test for work and I did that and when I got my test result it said negative and I sent it to the man at work and he told me he was going to call him and I still haven't heard nothing from him and I just move in my new place and my rent is due on the 5th and I need help to pay my rent

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Nov 12, 2020

I need a help about to get evicted got to go court on 11/20/20 I call for a application no respond.

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Dec 15, 2020

My name is Charlotte Baker and I need help with my rent and lights I am behind in my rent $800 behind in my rent and I'm on the fixed income and I'm looking for help

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Jan 9, 2021

Help with rent assistance

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Jan 15, 2021

I'm trying to get help on my rent how do I apply

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Jan 15, 2021

I'm trying to get help on my rent how do I apply

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Feb 1, 2021

I needed help with my rent and lights Bill's

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Mar 1, 2021

Good morning need help on my rent for this month. No income not coming in right know, been out work, medical leave, knee surgery partial .

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May 26, 2021

I need help on my rent & lights. I've been calling and nobody answering. This is my first time. I'm unemployed.

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Jun 2, 2021

Need rental assistance

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Jul 19, 2021

I am trying to get help with paying my back rent

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Sep 7, 2021

I need some back rent and utilities paid in need of help.

Write a Review

Get Directions

3772 Hickory Ridge Mall,
Memphis, TN - 38115

Office Hours of operation

  • Day Hours
  • Monday 8:00 AM - 4:30 PM
  • Tuesday 8:00 AM - 4:30 PM
  • Wednesday 8:00 AM - 4:30 PM
  • Thursday 8:00 AM - 4:30 PM
  • Friday 8:00 AM - 4:30 PM
  • Saturday closed
  • Sunday closed