Shelby County CSA

Rent Assistance
Memphis, TN
Contact Information

3772 Hickory Ridge Mall,
Memphis, TN - 38115

(901) 222-4270 Click to call There are 16 comments. Scroll down to see the comments. Go To Website
About Shelby County CSA

Provides emergency rent and mortgage assistance to some low-income Shelby County households once every two years. Call Mondays - Fridays beginning at 8:00 am when funds are available to schedule an appointment. CSA normally takes about 50 callers a day. Must provide proof of income and other necessary documents. Must be Shelby County resident.

Hours of operation:


There are 16 reviews

Anonymous - Jul 24, 2019

These people do not do their job. I’ve been trying to get mortgage assistance for 3 months now, they take the phones off the hook for an hour to keep from taking calls....

Anonymous - Nov 13, 2019

Rent is behind 2160

Anonymous - Oct 16, 2019

My name is Weaver and I really need help with my rent and light bill my light bill is almost 300 dollars and my rent is 425.

Anonymous - Oct 21, 2018

The rent assistance help

Anonymous - Dec 15, 2018

I have a question do you help with people with eviction who as to pay out the pocket for a hotel.

Anonymous - Jul 2, 2019

Hello I’m in need of rent assistance.

Anonymous - Jul 31, 2019

this is a poor way to get through they are never answer the phones and they they say that are busy and you are left calling all day no helpline is always busy. alot of people are homeless because they dont answer phone they need more than one line not a good service

Anonymous - Aug 21, 2019

How can I get in touch with CSA for rental assistance?

Anonymous - Aug 28, 2019

I’m like 3months behind on my mortgage. I’ve been calling this number for at least 3 months now. It’s always busy, but around noon I get through only to tell me that they’ve taken all calls for the day and to call back on Wednesday of the next week and then it’s a recording. It has to be a better way. People are losing their homes trying to get help. If this is the best you can do, you can just shut this system down, get rid of your hired help. It’s useless.

Anonymous - Aug 28, 2019

I called at 8:00a.m. On the dot and the recording told me that they had taken all the applications for the day an d to call back Wednesday of the next week . I hung up the phone and tried again and it was a busy signal, and has been every since. Now what’s really going on?How do you get the assistance that you need?

Anonymous - Oct 5, 2019

I really need help with my light bill it is over 500dollar

Anonymous - Oct 23, 2019

I have been calling for 3 months now and as of today still no avail. Supposedly CSA run out of appointments by 930. It does not seem logical to me and seems as if it’s a hoax. It’s hard to believe that CSA is really an organization that helps the community?!.

Anonymous - Oct 29, 2019

I’m seeking rent assistance help how can I apply for help

Anonymous - Oct 30, 2019

I need help luck of work rent is 2160

Anonymous - Nov 1, 2019

I need help with my rent I lost my job in September 2019 and the unemployment is not enough to pay my rent and lights

Anonymous - Nov 18, 2019

I need help with rent single mom of five.

Shelby County CSA Community Questionnaire

Are you familiar with Shelby County CSA? Help users like you answer some of the questions they have about Shelby County CSA.

User answers
  1. Yes posted November 13, 2019
  2. Yes posted December 5, 2019
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User answers
  1. Pay stubs ( last 3), ssn, & copy of lease. posted November 13, 2019
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User answers
  1. 300.00$ posted November 13, 2019
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