Shelby County CSA Provides emergency rent and mortgage assistance to some low-income Shelby County households once every two years.
Call Mondays - Fridays beginning at 8:00 am when funds are available to schedule an appointment.
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this is a poor way to get through they are never answer the phones and they they say that are busy and you are left calling all day no helpline is always busy. alot of people are homeless because they dont answer phone they need more than one line not a good service
I’m like 3months behind on my mortgage. I’ve been calling this number for at least 3 months now. It’s always busy, but around noon I get through only to tell me that they’ve taken all calls for the day and to call back on Wednesday of the next week and then it’s a recording. It has to be a better way. People are losing their homes trying to get help. If this is the best you can do, you can just shut this system down, get rid of your hired help. It’s useless.
I called at 8:00a.m. On the dot and the recording told me that they had taken all the applications for the day an d to call back Wednesday of the next week . I hung up the phone and tried again and it was a busy signal, and has been every since. Now what’s really going on?How do you get the assistance that you need?
I have been calling for 3 months now and as of today still no avail. Supposedly CSA run out of appointments by 930. It does not seem logical to me and seems as if it’s a hoax. It’s hard to believe that CSA is really an organization that helps the community?!.
They've help pay my utility bill and it was greatly needed and appreciated. It took time but it was paid. The best way is to get the application, fill it out make, make your copies of the info asked for and then mail it in. They will call you if they need any other information. You will be contacted by phone, mail, or email if you are approved and for how much. Be patient.
I been working and I got sick at work so they told me to go home and take the covid test for work and I did that and when I got my test result it said negative and I sent it to the man at work and he told me he was going to call him and I still haven't heard nothing from him and I just move in my new place and my rent is due on the 5th and I need help to pay my rent
3772 Hickory Ridge Mall,
Memphis, TN - 38115