Health & Human Services Department - EVANSTON

Rent Assistance
Evanston, IL
Contact Information

2100 Ridge Avenue
Evanston, IL - 60201

(847) 448-4311 Click to call There are 2 comments. Scroll down to see the comments. ethomas@cityofevanston.org Go To Website
About Health & Human Services Department - EVANSTON

Last-Modified: 2020-02-01 01:04:40

Residents who receive an abnormally high water bill due to a leak or accidental excessive use can request a payment plan at the City Collector’s Office in the Morton Civic Center, 2100 Ridge Ave. The plan requires residents to pay half of the outstanding balance as a down payment to initiate the process.  The remaining balance can then be paid back in equal installments over a 3- or 6-month period, depending on the amount due. During the course of the plan, all future bills that occur must be kept current and paid by the due date in addition to the plan payments. For more information, call 311 (847-448-4311 outside of Evanston). Income-eligible customers, veterans and deployed members of the military, and non-profit organizations may be eligible for hardship assistance grants of up to $2,000. For details about these programs, call 888-806-CARE (2273) Nicor customers facing hardship may qualify for financial assistance through the Nicor Gas Sharing Program or the Low Income Home Energy Assistance Program (LIHEAP). For information about the Nicor Gas Sharing Program, call 773-205-3520

Hours of operation: Monday - Friday 8:30am - 5pm

There are 2 reviews

Anonymous - Apr 1, 2020

Hi My name is Enver Guner.in this covid-19 i loss my job and now i am very bad in financial situation. Can you help me for rent assistance. I am living in Mt Prospect IL in one apartment complex.this month i could to pay my April rent but i dont know how can i do that for next month. So my rent is $1100 per month and its my biggest expenses . so please help me i quickly need your help. Thank you

Anonymous - Aug 17, 2020

Hi my name is Ernesto Rodriguez I lost my job cuz of the covid19 I'm in a very very bad financial situation I'm two months behind the i haven't b able to pay my rent I really need ur help please if u guys can help me please I going appreciate from the bottom of my heart thank you and also I'm father of two kids 2 beautiful boys n also step father 3 more children but I only asking for u help to pay my rent that's all thank you n have a wonderful day

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